Natural Language Solutions Powered by Generative AI

Your Knowledge Management Solution just got Smarter

Perdix Chat is the newest feature of Perdix KMS that brings the power of natural language AI to your knowledge assets.

With Perdix Chat, you can create and customize multiple chatbots that are experts only on the knowledge you assign to them. Adjust their personalities to create anything from decisive, analytical helpers to creative thinkers assisting with problem solving.

Our Chat feature references your content down to the page level with Citations, allowing team members to click directly to source content for context and validation

Use Cases for Both Internal Teams and External Customers

Customer Support

Internal Support Teams

Customer Experience

Customer Self Service

Unlock your Knoweldge with Perdix Chat's AI Features

Custom Generative AI solution, built leverage OpenAI APIs
Create as many Chatbots as you need, and assign specific content to each
Use to search for content using Citations, bringing you directly to content within source docs
Use to shorten training time by creating insight Chatbots to help explain concepts and processes
Set Chatbot personality for different use cases with fully-customizable settings
Add Chatbots within specific Perdix pages, restrict to different groups, or publish anywhere via HTML code snippet
Connect to your external FAQ website to help customers find answers before reaching out to support

The Perdix Difference

Operationalize files, content, & media in a single source of truth for ops.

Powerful search and AI with context & results down to the page level.

Flexible month-to-month SaaS service with customized onboarding.

Like Dropbox and SharePoint, but perfected for support use cases.

Trusted by brands like

"Perdix is THE key tool the agents use to look up answers to issues or questions callers may have - it's definitely a big part of their day."

Eldon, Insurance Call Center Customer