Allow people to see what you want them to–and nothing else
Perdix Teams and Tags allow you to decide who should see and use what information so that you don’t have to worry about your employee’s seeing documents that they shouldn’t be.
From SharePoint to Dropbox to emails to individual desktops, your organization’s content is everywhere, and your team is wasting precious time and energy trying to keep track of it all. Perdix is *the* easy-to-set-up, intuitive-to-use, can’t-believe-you-ever-did-without-it knowledge management tool.
Perdix organizes your company’s assets in one easy-to-find place so that you can stop wading through a million files and get focused on the work you’re meant for.
Perdix Teams and Tags allow you to decide who should see and use what information so that you don’t have to worry about your employee’s seeing documents that they shouldn’t be.
From the content-heavy Manuals facet to the common sense Q&A, Perdix’s content facets allow users to quickly navigate to the type of content they are looking for.
Perdix’s unique Branch feature allows you to create several different portals in one, so that users don’t have to leave the system in order to look at other projects, clients, or working areas.
Perdix has an incredibly flexible structure so that you can create very loose or very stringent permissions inside your system–or not! Perdix doesn’t require a lot of structure to get started.
“We have dramatically reduced the average time it takes agents to locate an answer for specific claim questions. It has dropped from as many as 7 minutes before Perdix to far less using Perdix.
"Perdix is THE tool our agents use every day. It's essential to their training, daily execution of activities and growth." Contact Center Customer, Insurance
“Perdix is THE key tool the agents use to look up answers to issues or questions callers may have – it’s definitely a big part of their day.”
“Before – everything was on Sharepoint, or sent via email, or in a binder – 4-7 minutes to find answers before. Now – with Perdix, reduced time to find answers by a LOT.”
“Perdix allowed a cultural shift – moving everyone to a single source of truth. Remove post-it notes, emails, and desktop versions, to consistency across the org.”
“Flood insurance is a federal program, so there are lots of rules, regulations and complexities – Perdix helps a lot in this area.”
“New trainees do love the tool, use it all the time – it is their “go-to” resource for training and all knowledge."
Perdix’s unique annotations feature let’s users make sticky notes right inside the system. Not only can these notes now be shared, but they can also be moved into future versions, so that no good note gets lost.
Users can ask questions and find answers to all of their questions – without interrupting anyone else. Managers can subscribe to topics and export reports, so that you can turn those questions into training opportunities, new content, or more robust FAQs.
Perdix’s Knowledge Base lets you build out additional content directly in the system so that you can create training, share videos, offer supplemental information or additional reading – whatever you think your employees might need.
Detailed reports allow you to see what information people are looking for, what information is being used, and what information isn’t, so that you can make continuous improvements.
Team member leaving? No problem – Perdix maintains all of the information they’ve put into the system, including their personal notes, questions, and answers – so that you can still benefit from their knowledge long after they’re gone.
What good is having information stored if you can’t figure out how to access it? Perdix is designed to deliver information to your users quickly, so that everyone can find information fast, stay up to date when information changes, and navigate again and again to the information they use the most.
Perdix is centered around a Google-like search that can be filtered in a variety of ways, so that your employees can get to what they need, fast.
Announcements let you tell your teams about updates, changes, meetings – you name it.
Every user can create their own personal list of Favorites so that they can easily return to the things they use most often, from anywhere in the system.
Our system is built on APIs, so we are ready for your next integration. Got something in mind? Ask away!
Perdix has the fastest set-up of any knowledge management tool out there. But that doesn’t mean you have to go it alone. The Perdix team is happy to help get you moved into the system, and is always willing to offer training and advice, when you need it.
Start a trial today and build the knowledge management tool you won’t want to live without.