You create some amazing assets. We make sure your team can use them.
Perdix is a knowledge management solution designed to give your employees the information they need when they need it – all at the click of a Search button.
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Jobs are hard. Finding the info we need to do them shouldn’t be.
Organize Everything in One Place
Perdix organizes your company’s assets in one easy-to-find place so that your employees don’t have to spend time looking through SharePoint folders, wading through emails or searching their desktop.
Find Information Fast
Our Google-like search returns fast results that are specific for each user, based on their role and teams, so that users don’t have to waste time determining what information is right for them.
Capture Critical Knowledge
Our annotations and Q&A features allow users to create their own notes, questions, and answers, so that others can benefit from everyone’s thoughts and ideas.
Train Faster and Better
As a performance support tool, Perdix ensures that users can find what they need when they need it while on the job – no more memorizing onerous details or drawn-out processes, no more retraining every time something changes.
End Redundancy, Avoid Repetition
Announce updated documents and changes, publicly answer questions, and share content so that team members don’t waste time trying to make their own checklists, asking the same questions, or fighting to find answers.
Save Time – And Money
One of our call center customers reduced the amount of time it took to respond to a call question by as much as 7 minutes using Perdix. Multiply that by every agent and every call, and we’re talking real savings.
Push Your Content to the World
Perdix Push allows you to push out a fully-customizable support site, on your own domain, using the same content that you use every day.
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Every Perdix feature is designed for speed, efficiency and value.
Search & Find Answers in Seconds
With our industry leading, search-first platform, you can quickly and easily find the information you need. Perdix indexes every single page of your documents so that they can be returned in search.
Take Comments to a Whole New Level
What’s better than a highlighter and sticky notes? An online version of shareable multimedia-rich sticky notes – think sticky notes with video, audio, attachments, and links.
No Nonsense Info Sharing & Page Creation
Easily upload documents, create articles, upload videos, add FAQs – all immediately discoverable by the teams you created them for.
Stop Critical Announcements from Being Buried in Email
Keep your announcements front and center for your employees to see anytime they’re in the portal.
Perdix is industry agnostic—
we can work anywhere that you need us to!
Call Centers
Give your agents information at their fingertips – so they don’t have to leave their phones or chats to get it.
Onboarding and HR Management
Make HR manuals, policy and procedure documents, and other corporate documentation widely available to your new hires.
Process Management
Seamlessly replace old processes with new ones – without worrying that your team.
Insurance
Make managing those complex insurance regulations, varied policy documents, and frequently asked questions easy – so that your agents can focus on sales and advising.
Training and Performance Support
Fight the Forgetting Curve – give your employees the performance support they need, long after training is over.
Government
Organize those heavy-duty government documents, processes, and procedures into Perdix’s unique facet structure – designed originally with FEMA in mind!
Multi-level Marketing
Get your distributors the latest and greatest marketing materials they need to sell and grow.
